Diogo Marques
Forward-Deployed Engineer (Junior)
Lisbon, Portugal · UTC+0 (WET, Lisbon) · 2 years of experience
Diogo focuses on taking enterprise AI integrations from pilot to production and daily use.
Request a shortlistWhy this profile fits
Enterprise CRM and ERP integration
Connects AI features to systems such as Salesforce, Dynamics, SAP, internal APIs, and operational data.
Customer-embedded delivery
Works inside the client environment, turns unclear requirements into a shipped workflow, and closes the last-mile gap.
Production governance
Builds observable services, approval gates, access boundaries, and a rollout path teams can operate.
Relevant toolkit
Python
TypeScript
PostgreSQL
React
DockerDelivery evidence
Selected work
Support Copilot for Logistics Operations
Logistics scale-upAn embedded, Claude-powered assistant that let support agents answer shipment routing questions from one interface instead of three separate tools. It resolved 78% of queries without escalation and cut average handle time from 6 minutes to under 90 seconds across 40 agents.
GPT Onboarding and Activation Flow
B2B SaaS startupA guided, GPT-assisted onboarding experience that generated tailored setup checklists for each new workspace. Shipped from prototype to production in three weeks and lifted new-workspace activation by 23% over the following two months of measurement.
Relevant experience
Career timeline
Forward-Deployed Engineer (Junior)
Jun 2024–PresentDevlyn (AI-native staffing) · Lisbon, Portugal (Remote)
- Embedded with three client teams across SaaS, logistics, and fintech, owning AI features end to end from discovery through production rollout.
Junior Full-Stack Developer
Sep 2023–May 2024B2B SaaS product studio · Lisbon, Portugal
- Delivered full-stack features for a B2B SaaS product on a React and Node.js stack, closing 60+ tickets across the frontend and API layers.
Software Engineering Intern
Feb 2023–Aug 2023Digital product agency · Lisbon, Portugal
- Contributed to client web applications in a React and Python codebase, shipping scoped features under mentorship in one-week sprints.
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Skill depth
Show experience in context.
Relevant experience by skill
See the complete skill index
Languages
Frameworks
Libraries/APIs
Tools
Paradigms
Platforms
Storage
Other
Education
Formal background
BSc, Computer Science and Engineering
Instituto Superior Tecnico, University of Lisbon · 2020–2023 · Final capstone project graded 18/20
Bootcamp Certificate, Applied Machine Learning and Data Science
Le Wagon Lisbon · 2023–2023
Credentials
Certifications
Salesforce Certified MuleSoft Developer
Salesforce · 2025 · Certified
Salesforce Certified Platform Developer I
Salesforce · 2024 · Certified
Communication
Languages
Portuguese
Native
English
Fluent
Spanish
Conversational
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